How everyone else does it
My previous business model was the same as most other IT businesses out there, I had hundreds of clients I service and got dozens of calls daily and fill my calendar up with appointments. My day was spent driving all over town and rushing jobs.
Whats the problem?
When something critical happens at the worst possible time, your IT technician can't get there for days, when you need it fixed now. This is the luxury of large companies who have IT technicians on hand ready to put the fires out when they happen.
OK, I'm listening, How can you fix this?
Instead of servicing hundreds of clients, I only cater for a select few businesses. I charge a monthly fee for the service and businesses can feel secure knowing I can have them back up and running within minutes instead of days.
Sounds great right, It gets better!
Not only do I come running when needed, I also monitor your computers remotely and prevent issues from ever arising. Less downtime means more productivity for your business. I can also spend time on your website and social media accounts to add content as needed.
What's the cost?
I charge a flat rate of $495 per month. This covers up to 10 computers.
That is more than I am currently spending
I have found most businesses don't calculate the cost of lost productivity, downtime and data loss. I believe this will ultimately save your business much more money than we charge.
OK, but what do we get
Any onsite or remote work required
With over 20 years experience servicing the I.T. industry, you get first rate service with experience. I pride myself on quality repairs and fast turnaround. I am there as much as you need, within reason.
Remote monitoring of computers
I install a monitoring package on all of your Macs and PC's and if it detects a problem, I can fix it before it becomes something major.
Fast response time
No more waiting days for a technician, most issues can be resolved within minutes.
Experienced quality I.T. support
Over 20 years in the industry, I have seen it all, do not trust the heart of your business with anyone else.
Regular system checks
With my remote management software we can keep an eye on your networks health without any interruption.
A much higher level of I.T. support
You are no longer just a number on a long list of clients, you get VIP access on the exclusive list of clients.
With constant monitoring and rapid response times, you can be more productive than ever.
On call for even the smallest of problems
No matter how big or small a problem seems, i'm here to solve it.
The best solution for problem, not the quick fix
What you will get with most I.T. technicians is the quick fix, limited time with each client limits the quality of repair. I spend as much time as needed on your issues to get the best solution.